Policies

About Us

Nautical Code Names has been providing nautical retail stores, maritime museums, yacht clubs and individual sailors with code flags since 1999. Our products are popular with anyone looking for nautical distinction in their everyday life. We are not an international company and prefer selling in the USA. We enjoy excellent relationships with our customers and make that our first priority.

Terms & Conditions

Unused flags with mounting tape intact can be returned. The customer must fill in the form and pay return shipping. Full value of those flags will be given.

Personalized products can be returned when they are not what the customer ordered or damaged. The customer must fill in the form and we will pay return shipping. Full value will be returned or the correct order will be sent.

Delivery

Your purchase will be sent First Class or Priority Mail on or the day after purchase. Custom purchases will be sent ASAP.

Privacy Policy

nauticalcodenames.com collects information such as name, address, phone number, email address, and payment information for the purpose of processing payments and shipping products. We also use this information for thank you letters and special offers. Information such as customer name and mailing address are shared with product manufacturers and delivery services for the sole purpose of product delivery.

Payment Security

When you purchase a product via our online web store, we ask for your personal information for billing and shipping. We do not collect payment information. PayPal, a secure online gateway payment processor collects your payment information and provides us confirmation of your payment to complete the order.